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Mazda7674
Level 1

Why am I being charged to transfer fee?

Waited extremely long time for my bank transfer from an invoice and I see a fee on there

1 Comment 1
KayePe
QuickBooks Team

Why am I being charged to transfer fee?

Every amount matters, so it's always a good idea to keep an eye on your payments, @Mazda7674.

 

When you mentioned a bank transfer from an invoice, are you referring to QuickBooks Payments, and your customer pays invoices? If so, note that the ACH bank payments have a 1% fee. Payments made with Cards or digital wallets have a 2.99% fee per transaction. Keyed-in cards have a 3.5% fee per transaction, and In-person payments have a 2.5% fee per transaction. To know more about the rates, you can check this article: Payment rates.

 

If you're referring to transferring money to or from your QuickBooks Checking account, standard bank transfers are free and do not have any charges. But if you use an instant transfer with a qualified debit card, there is a 1.5% fee on the total transaction amount.

 

Scan this resource for clear answers to some inquiries about QuickBooks Payments deposits in QBO: Common questions about QuickBooks Payments deposits in QuickBooks Online.

 

For more assistance with handling QBO, return to this thread. We are here to ensure you receive the necessary support managing your business tasks. 

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