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service30
Level 1

Why does Intuit charge an additional fee for faster ACH transfers? Don't I already pay enough?

It appears that for a 1% fee, Intuit will get me my ACH payments next day. If they can do that, shouldn't they just offer it as part of their service that I already pay a lot of money use? The goal should be the best product, not squeezing the most money from your customers.
4 Comments 4
MadelynC
Moderator

Why does Intuit charge an additional fee for faster ACH transfers? Don't I already pay enough?

Hi service30,


I appreciate you for reaching us here regarding this and can certainly understand why you feel that way.

 

I recommend contacting our Payment Support team to explain in detail about this 1% fee for ACH transfer. You can refer to this link to reach them: https://quickbooks.intuit.com/learn-support/en-us/payments/contact-payments-support/00/376458.


You can also read this article for more information about fees and plans for QuickBooks Payments: What are the fees for QuickBooks Payments?


Let me know if you have other concerns, I’m just right here always ready to help.

Fiat Lux - ASIA
Level 15

Why does Intuit charge an additional fee for faster ACH transfers? Don't I already pay enough?

@service30 

You may utilize MP to process ACH payment for free and get paid within 3 business days (4 business days for payments over $25K). But should you need to get a next day payment, 1% fee is lower than the fee for payment by credit card. 

 

lossolutionsllc-
Level 2

Why does Intuit charge an additional fee for faster ACH transfers? Don't I already pay enough?

The help doesn't get anywhere sad to but so true .they offer it and never told you from the beginning then here comes the add on with trouble there having at there end . but rite they offer for more money when it should be given  why pay more ???? Is the question ❓

Fiat Lux - ASIA
Level 15

Why does Intuit charge an additional fee for faster ACH transfers? Don't I already pay enough?

@lossolutionsllc- 

Utilize a 3rd party payment processor to accept ACH for free.

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