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I understand you're using credit card payment. See this advertisement for the free card reader for QuickBooks Online (QBO) user, @fandsinvestment. I can share some knowledge to guide you.
When new customers use the Gopayment App, they usually receive an email with instructions on how to get a free card reader. You're using the Gopayment App and see an offer. You didn't get any email notifications on your end. You can contact our support to make sure how to get this free card reader.
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You have another query with the advertising free card reader using a credit card in QuickBooks Online. Feel free to comment below. Keep Safe!
I called and again was told it is not free
I went ahead and purchased the reader. First I went to the on-line website and they wanted to charge for shipping. Then I checked on my Go Payment app and ordered it and they didn't charge for shipping.
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