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fandsinvestment
Level 2

Why does QuickBooks still advertise free card reader?

I just started with taking credit card payment. Found that it still shows you can get a free reader. 
Which is false!
3 Comments 3
MsNorthPND18
QuickBooks Team

Why does QuickBooks still advertise free card reader?

I understand you're using credit card payment. See this advertisement for the free card reader for QuickBooks Online (QBO) user, @fandsinvestment. I can share some knowledge to guide you.

 

When new customers use the Gopayment App, they usually receive an email with instructions on how to get a free card reader. You're using the Gopayment App and see an offer. You didn't get any email notifications on your end. You can contact our support to make sure how to get this free card reader.

 

Here's how to our contact support:

 

  1. Sign in to your QuickBooks Online account.
  2. Choose Help (?).
  3. Select either tab to get started: 

 

Assistant: Get answers quickly. Pick a suggestion or write a question or topic you need help with.

You can still talk to humans if you need more help.

Search: The knowledge base directly or select Contact Us to connect with us:

 

  • Start a chat with a support expert to get started.
  • Get a callback with the next available expert.

 

You have another query with the advertising free card reader using a credit card in QuickBooks Online. Feel free to comment below. Keep Safe!

fandsinvestment
Level 2

Why does QuickBooks still advertise free card reader?

I called and again was told it is not free

fandsinvestment
Level 2

Why does QuickBooks still advertise free card reader?

I went ahead and purchased the reader.  First I went to the on-line website and they wanted to charge for shipping.  Then I checked on my Go Payment app and ordered it and they didn't charge for shipping.

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