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treasurer121
Level 2

Wy do I have a fee type Daily for $8 that exists in the bank register but is not presented to the bank?

I also haave a fee for $8 on the same date labeled INTUIT 20447623 TRAN FEE 250411 INTUIT 20447623 TRAN FEE 250411 CCD XXXXXXXX0653702 and it is presented to the bank

1 Comment 1
Rea_M
Moderator

Wy do I have a fee type Daily for $8 that exists in the bank register but is not presented to the bank?

Thank you for reaching out to us regarding the fees you've noticed on your account labeled from Intuit, treasurer121!  I truly appreciate the information you've provided. Our team is dedicated to swiftly resolving this matter so you can get back to focusing on your business activities. 

 

Are you currently utilizing QuickBooks Payments or our payroll services? The fees you've mentioned may come from these services, such as customer payments and monthly per-employee charges. However, I recommend contacting our QuickBooks Live Support team to gain a clearer understanding. They are equipped with the right tools to pinpoint the specifics of these charges and will guide you through the necessary next steps. 

 

Our support team is available from Monday to Friday, 6:00 AM to 6:00 PM PT, and 6:00 AM to 3:00 PM PT on Saturdays. Here’s how you can connect with them:

 

  1. Go to the Help (?) menu.
  2. Select the Assistant tab to get help from the QB assistant, or select the Search tab to enter your question and find Help articles.
  3. If you choose the Search tab, enter keywords or the topic that best describes your issue and click the Contact Us button.
  4. Choose a way to connect (Have us call you or Chat with us) in the How would you like to connect with us? page.  Contact QBOP QBO US.png

 

Additionally, QuickBooks offers a variety of financial reports to help you gain a quick overview of your business performance and make informed decisions. If you wish to generate one, check out this article for the step-by-step guide: Run a report in QuickBooks Online

 

I value your patience regarding this matter, treasurer121. You can always return here by commenting below if you have clarifications or questions concerning your QuickBooks accounts and transitions. I'll make sure to respond as soon as possible. Wishing you productive and successful business operations!

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