Hey there, @amanda159. I have some troubleshooting steps to fix the error you're encountering.
Accumulated cache files can cause unexpected behavior when running a web-based program. This can be the reason why editing your Tsheets schedule will result to blank screen when you click the Edit button.
To fix this, let's start by logging in to your account in a private or incognito mode to avoid storing data cache files and determine if the origin of the issue is from your default browser.
You can utilize the shortcut keys below:
- Google Chrome: press Ctrl + Shift + N
- Microsoft Edge: press Ctrl + Shift + N
- Safari: press Command + Shift +N
Then, edit your schedule. If this works, clear the cache of your regular browser to remove piled-up data. If the issue persists, you can use another supported browser or device. This happens if the current one you're using has a temporary issue with the program.
I'll also share this article if want to have easy tracking of your schedule: Create, use, and manage weekly schedule templates for QuickBooks Time.
For additional questions about managing your schedule, let me know by leaving a comment below. Keep safe always.
