Consistent access to QuickBooks Time is vital for managing timecards efficiently. I understand how these connectivity issues impact your business, Cindy. Let's go through a series of troubleshooting to resolve this matter effectively.
First off, ensure your internet connection is stable since you're using a cloud server. Next, check your server status and review your antivirus settings, as these can sometimes interfere with the connection.
If the issue continues, try opening your QuickBooks Time using a private or incognito window. Occasionally, browsers store data from websites you often visit, which can cause unexpected behaviors on online platforms. You can utilize these keyboard shortcuts to access a private browser:
- Google Chrome: Ctrl + Shift + N
- Safari 11 or newer: Command + Shift + N
- Mozilla Firefox: Shift + Ctrl + P
- Microsoft Edge: Ctrl + Shift + N
Then, try entering timecards again. If it works, return to your regular browser and clear its cache. Moreover, you can consider using a supported browser to optimize your QuickBooks experience.
Additionally, for comprehensive guidance on managing employee timesheets in QuickBooks Time, visit this article: Approve, unapprove, and reject timesheets for QuickBooks Time.
Ensuring a seamless and efficient workflow is our top priority. Feel free to revisit this thread if you have more queries regarding connectivity. The Community is always ready to assist you.
