Hello there, @spzang.
I can see that you want to track the time of your customers. However, it's only showing some of your customers. QuickBooks Time app has no limits on how many customers will appear when tracking time. I'm here to help you fix this problem.
In this case, we'll be resetting the application data of your QuickBooks app to fix any performance issues. Note that when clearing the data, it will remove all cache files and will sign out your account, just like it's a newly downloaded app.
Here's how:
- Open Settings on your phone.
- Find QuickBooks App.
- Look for the Clear Data button and press it.
- Wait for a few seconds and open the app.
- Sign in to your QuickBooks account.
If the problem persists, you'll need to uninstall and reinstall the app to ensure everything resets back to normal.
Furthermore, you can also learn how to change QuickBooks Workforce (formerly QuickBooks Time mobile app) settings and permissions.
Keep me updated if you have further concerns about application performance issues. We're always here to assist you.
