Hello there, @LDO. The PTOs and vacation pay options are greyed out because they’re set as default once you’ve assigned specific time off for your employees.
To start, please note that only the selected pay types remain active since you can select options in the dropdown menu for adjustments. However, PTO options are automatically greyed out after selecting specific time-off preferences for your employees.
If you want to change it, you can update your employees’ time off options in QuickBooks Online:
- Navigate to the Employees menu and select the specific employee you want to change.
- In the Time off section, click Edit.
- Adjust the Vacation pay, paid time off, and sick pay to your preference.
- Once done, select Save.
Also, consider checking out our QuickBooks Live Expert Assisted team. They can help you with your payroll mapping and transactions.
We’re always here to help you if you have any other concerns.
