Payroll Report & locked timesheets

I'm happy to share some steps to unlock the hours for your employees, @KerryFNDC.

To unlock your timesheets, we can go to your QuickBooks time and follow these steps:

1. Click the QuickBooks dropdown and select Unlock Exported Time.
2. Choose a Start Date and an End Date.
3. Select All Employees to select which employees you want to unlock time for.
4. Review and then select Unlock Timesheets.
5. On the pop-up message, hit Confirm Unlock.

Please note that you may encounter incorrect invoices or payroll in QuickBooks if the timesheets have already been used. Please ensure that any previous use of timesheets you intend to edit is adjusted accordingly. To make edits, we need to unapproved the timesheets first.

Additionally, I'm sharing this article to assist you in configuring time off accruals: Set up and configure time off accruals in QuickBooks Time.

Please don't hesitate to leave a reply below if you still have questions about your timesheets. We are here 24/7 to assist you. Have a great day. 

Hi There, 

I do not have that drop down tab like in the snip you have attached. I have attached a snip to show what is available to me.
I still cannot unlock it - if you could please advise. 

 Many Thanks 

Thanks for posting in the Community, KerryFNDC.

Let me guide you on how to undo approved timesheets in QuickBooks Online Payroll. Here's how:

1. Go to the Payroll tab.
2. On the Manage Employees dropdown menu, select Approve timesheets.
3. Set the date range of the timesheets you would like to unapprove.
4. On the Status select Approved.
5. Tick on the timesheet you would like to unapprove and select Undo timesheet.

Once done, check your QuickBooks Time account to verify if you can edit the timesheet and export them once more to QBO. If the issue persist, I recommend checking in with our Customer Care Team. That way, they can check the timesheet with you in a secure form.

Check also this link to learn more about how to Approve and manage time off entries for team members for QuickBooks Time.

Drop by again in the Community if you have other questions with QuickBooks Online Payroll.