Quickbooks Time Timesheet Edit Notifications

MattsMom · ‎March 27, 2024

My boss continues to get email notifications that anyone has edited their timesheet even though I have "unchecked" all and any forms of notifications that I can find. What am I missing? Thank you for the help!

MattsMom · ‎March 28, 2024

The answer to this problem of Stopping emails to people who do not want to be notified of changes to Time sheet changes in Quickbooks Times is:

Go to Company Setting

On the left hand side of the screen,

select Time Options

in the window to the right that opens,

select BLUE TAB TIME ENTRY

in the window that opens, on the third item down,

checked box on Allow team members to enter notes on the Time Clock and Mobile App. we allow this

so the 4 items under this pertain to it and were the problem for is:

If you don't want the ADMINS getting emails when notes are added or edited on timesheets, UNCHECK the 3rd box, otherwise leave it checked!

If you don't want the GROUP MANAGERS to get emails when notes are added or edited on timesheets, UNCHECK the 4th box, otherwise leave it checked!

Pretty simple, right there in front of my face all along, just could not search on it and find it! Now, hopefully someone will be able to find MY explanation! Happy Day!

View solution in original post

DebSheenD · ‎March 27, 2024

Hello there, @MattsMom.

I can see the challenges that you're still getting the issue after performing some steps to turn off the notification. I commend you for doing the steps provided.

Looks like the issue persists after doing so. With that, I'd like to route you to our Phone Support Team so they can look into the root cause of why your users are not seeing the Pay Item option. They can open a case so our engineers can further investigate it.

Here's how to contact us:

Click the Help from the upper-right of your QuickBooks Online account.
Select Contact Us.
Enter a brief description of your concern about Time tracking users not seeing the Pay Item field.
Click Let's talk and select the most convenient way you'll want to reach out to us.

You can also refer to this link for our available hours and support types so we can immediately attend to your question: Contact Support.

Additionally, check this article for detailed information about timesheets set up in QuickBooks Online. It includes instructions on how to approve their worked hours so that when you run payroll, your employee's total pay hours are automatically calculated.

I'm always here to help if you have other questions about time tracking and timesheet notifications. Just let me know by mentioning me in your reply. Take care!

MattsMom · ‎March 28, 2024