I have quickbooks Time and Quickbooks Online. Currently, quickbooks time is set up to send myself and the employee a reminder email if they’ve missed clocking in. Both emails and myself are getting emails that say they’ve clocked in, but when they show me their Quickbooks Workforce screen, they are clearly already clocked in and their only option is to hit “clock out”.
It seems that you have already asked a similar question that one of my colleagues has already answered. I recommend checking out their response through this link for further details.
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That answer did not solve my problem. I already have the notifications set up correctly (see screenshot), but the employees are still receiving emails that state they've missed their clock-in, even though the Workforce app shows they've clocked in already.
I can see that there are separate threads that have similar questions that have already been addressed by one of my colleagues. Please see this link for more details:
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