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Southside Diabetes
Level 1

Remove Team Members

I have two former employees that are still showing up on my hours worked report.  I have archived them as employees, but they are still showing as members of my team in quickbooks time.  The archive option is greyed out and it won't let me select it.  Any suggestions on how to remove them?

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QuickBooks Team

Remove Team Members

Let me help you remove your employees from your QuickBooks account, Southside Diabetes.


If you've integrated your QuickBooks Time with QuickBooks Online Payroll, you'll need to remove your employees from QBO first. Right after, import in QuickBooks Time the changes that you've made. This way, they'll be removed from the list of your team. 


Here's how: 


Step 1: Delete the employee in QBO


  1. Open your QBO account. 
  2. Go to the Payroll menu located in the left navigation panel and click Employees
  3. Select the name of your employee. 
  4. Click the Actions dropdown and press Delete employee
  5. You'll be prompted with a message, click Delete employee


Step 2: Import the changes in your QuickBooks Time account


  1. Within your QBO account, press the Time option located in the left-hand menu. 
  2. Click the Go to classic QuickBooks Time located on the upper right side. 
  3. Within your QuickBooks Time account, Click the QuickBooks Payroll icon.
  4. Hit the Import
  5. Once the sync is complete, you can go to My Team to check if the said employees are still there. 


You can also refer to this guide to learn more about how to add and manage your team members for QuickBooks Time and QuickBooks Online: Add and manage team members for QuickBooks Time


Furthermore, you can also set up and manage payroll schedules to create, manage, assign, or update pay schedules.


Please let me know in the comment section if you have further concerns. I'm more than happy to assist you. 

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