SYNC TIMEKEEPING FOR A PRIMARY ACCOUNT THAT ALSO HAS AN EMPLOYEE ACCOUNT

Hello there, MCLS.

To ensure that your account is properly configured and complies with DCAA standards, our support team is equipped with the necessary tools to assist you. Allow me to facilitate a direct connection with them for further personalized assistance.

Here's how you can reach a live representative:

1. Go to Help and choose the Search tab.
2. In the search field, type in contact support.
3. Click the Contact Us button.
4. Please choose between the methods to connect with our support.
5. Follow the on-screen steps based on your choice.

Please refer to this article for more details and their support hours: Get help with QuickBooks products and services.
 
Additionally, if you want to track, edit, and submit your time as a team member, please check this article: Track and submit your time in QuickBooks Time Web.
 
Please don't hesitate to use the Reply button below if you have another concern regarding syncing your time. The Community is always here to provide prompt response.

Thank you.  I will make a call very soon.

I was able to get this accomplished by call Intuit.  Thank you.