Hey there, 3dxtrusion-gmail.
Thanks for stopping by, I'm happy to help. What you'll want to do is record the payment. To do so, follow these steps:
If you have any other questions, feel free to post here anytime. Thank you and have a nice weekend.
Hi @3dxtrusion-gmail , thank you have posted in quickbooks community.
When you receive invoice payment, it would be changed from unpaid to paid. To appropiate how your invoice paid, you could see this article about record invoice payments . If you want to change paid to unpaid, you could refer to this posting .
Glad to assist you.
I did the same way you described, but it do not show any outstanding Transaction of that particular customer. See attached screen shot how it appears. Let me know please.
I appreciate the screenshot you've shared, @3dxtrusion-gmail.
When receiving payment in QuickBooks Online, if you chose to deposit the payments under the Undeposited funds account then this is the reason why the status of your invoice was showing as paid but not deposited.
You can change the bank account by going to the Undeposited Funds or in the Bank deposit page. I'll show you how:
From the bank deposit screen.
Once done, go back to the Invoices page, and the status will now change into Deposited.
Also, here are some helpful articles that you can check on for future reference about undeposited funds and bank deposits in QuickBooks Online:
Also, you can run the Invoices and Received Payments report. This will show the payments you’ve received and the invoices that go with them. Just go to Reports and look for the Invoices and Received Payments report.
I'm always here if you have other questions or concerns. Keep safe and enjoy your weekend.