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HarryP
Level 1

Account code on item list not coming over to the GL

item receipts are not coming over to the GL with the correct account code

8 Comments 8
BigRedConsulting
Community Champion

Account code on item list not coming over to the GL

Are you referring to AP Item receipts, the precursor to Bills? If so, then yes the accounting is odd. Since there is no Bill, there isn't yet an expense to record. So, QuickBooks tries to do some sort of magic and increase your inventory QOH and value while not increasing your AP balance or any expense or similar accounts (which is the whole point of the Item receipt).

HarryP
Level 1

Account code on item list not coming over to the GL

No that is not an issue I am seeing. My issue is the account code on the item list for some item receipts  is not the account being booked to in the GL.

HarryP
Level 1

Account code on item list not coming over to the GL

No.  The issue I am seeing is that the account code on the Item list is not the account in the GL that the item receipt is being booked to. 

jamespaul
Moderator

Account code on item list not coming over to the GL

Hello, Harry.  

 

I would like to take a shot at this and help you with the account codes, but I need some more details from you. 

 

Regarding the correct account codes, are the codes being scrambled when viewing them in the GL? I would appreciate if you could post a screenshot about this, so I can take a closer look at the issue. 

 

Looking forward to your reply. 

HarryP
Level 1

Account code on item list not coming over to the GL

We have item receipts booked and the account code that is on the item list is not the account that is being charged in the GL.  Some items are working but others are going to an incorrect account code in the GL.

 

We are upgrading to 23 tonight so I am going to see if that helps with the issue. If not I will revert back here.

Candice C
QuickBooks Team

Account code on item list not coming over to the GL

Good evening, @HarryP

 

Thanks for reaching back out on this thread. 

 

Yes, upgrading to 2023 will allow the program to work properly. Also, we'll narrow down the issue from there if we need to dig further. 

 

Keep us updated on how the upgrade goes. We're always here to lend a helping hand. Take care! 

HarryP
Level 1

Account code on item list not coming over to the GL

The issue seems to have been that the PO was raised before the account code was changed so it is picking up the account from the PO date (the account code was subsequently changed in the Item List). So a "current" item receipt is picking up an old account code due to the PO date.

 

 

JaeAnnC
QuickBooks Team

Account code on item list not coming over to the GL

Thanks for getting back to us, @HarryP.

 

Allow me to redirect you to the best help available so we can identify why item receipts aren't showing in your general ledger with the correct account code in QuickBooks Desktop (QBDT).

 

Since the issue persists after performing the necessary steps, it's best to reach out to our customer support. This way, they can safely initiate a screen-sharing session to determine what's causing the issue and walk you through the resolution. 

 

To do that:

 

  1. Go to the Help menu and select the Search tab.
  2. Click Contact Us.
  3. Provide a summary of your concern and click Continue.
  4. Choose between Chat with us and Have us call you.

 

Furthermore, here's an article if you want to manage your items in QBDT: Add, edit, and delete items. It contains the necessary steps to add, modify, and remove items, as well as answers to the most commonly asked questions.

 

Feel free to visit us if you have further clarifications about item receipts. We're always here to help.

 

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