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J
jpinder
February 4, 2019
Question

Account QuickReport shows Retained Earnings

  • February 4, 2019
  • 7 replies
  • 21 views

When I run an Account QuickReport (for P&L accounts), the reports start with the beginning retained earnings related to the specific account then show the transactions for the annual period for which I generated the report. It does not allow me to customize the date to any period less than the annual period since retained earnings is at the top and is included in the running balance. I have never experienced this issue before...why is retained earnings showing at the top of all my reports when I only want to run a specific period within a fiscal year?

    7 replies

    S
    ShiellaGraceA
    Level 9
    February 4, 2019

    Hi jpinder,

     

    It could be a damaged data list. Let's try re-sorting the lists to put them back to the default order.

    You have to re-sort the following:

    • The Master Name list (a combination of Customers:Jobs, Vendors, Employees and Other Names)
    • The Chart of Accounts (Account list)
    • The Item list

    Please refer to this article for the step-by-step instructions: Re-sort lists.

     

    Afterward, reboot your computer and run the report again.

     

    I'll be around if you have further questions.

    J
    jpinderAuthor
    February 5, 2019

    This did not work, but thanks for your feedback.

    qbteachmt
    qbteachmt
    Level 11
    February 4, 2019

    This: "why is retained earnings showing at the top of all my reports when I only want to run a specific period within a fiscal year?"

     

    Means you should confirm the Fiscal year setting in this file, and try a Real Report. A Quick Report is not a Financial perspective. it's an Activity report = a Listing. Run, for instance, P&L Detail or Bal Sheet Detail and filter on that one Account name.

    J
    jpinderAuthor
    February 5, 2019

    The fiscal calendar year start is set at January. I use the Account Quickreport all the time, but this issue has just started happening. Retained earnings never displayed on the reports previously.

    M
    MaryGraceSModerator
    Moderator
    February 5, 2019

    Hi there, @jpinder.

     

    Allow me to join in this thread and help share some additional insights about creating an account QuickReport in QuickBooks Desktop. 

     

    The solutions provided by ShiellaGraceA and qbteachmt can generally resolve this unexpected behavior when creating the report. 

     

    It's possible that this is a data file damaged issues, which we can test by creating the report on your sample file. If the report doesn't show the retained earnings, let's try to run the verify and rebuild utility tool to resolve data damage on your company file. 

     

    To begin, let's make sure that your QuickBooks Desktop is updated, and secure a backup copy of your company file before doing any of these steps.

     

    After that, let's try performing the basic data damage troubleshooting steps.

     

    Here's how to Verify data:

    1. Click the File tab at the top menu bar.
    2. Select Utilities.
    3. Click Verify Data.

    To Rebuild data:

    1. Click the File tab at the top menu bar.
    2. Select Utilities.
    3. Click Rebuild data.

    If you get the same result, you can find more troubleshooting steps in this article: Resolve data damage on your company file.

     

    The troubleshooting steps is a bit complex. If you need assistance, you can contact our Technical Support Team.

     

    Here's how to get in touch with a specialist:

    1. Click this link: Contact Us.
    2. At the top right, select QuickBooks Desktop.
    3. Select your QuickBooks version.
    4. Select a topic.
    5. Click the Get Phone Number button.

    That should point you in the right direction today.

     

    Feel free to drop a comment below if you have any other questions about QuickBooks or once you've tried the steps above. I'll be glad to help you further. Wishing you well.

     

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