Accounts receivable wrong on balance sheet summary
I just updated to Quickbooks for Mac 2019. And for some reason the balance in Accounts Receivable is accurate on the Balance Sheet Detail Report, but wrong on the Balance Sheet Standard and Balance Sheet Summary Reports. If I try to correct so that the Balance Sheet Standard is correct, then the detail records are wrong.
Is this something that happened during the update? Is there a way for me to fix it?
I can help you verify why the A/R amount on the Balance Sheet Detail report is different on the Balance Sheet Standard and Balance Sheet Summary reports.
Make sure that all the reports have the same accounting method (Cash or Accrual).
Verify the date period.
If still the reports are showing different A/R account values, we have to run the Data Repair tool. Verify Data self-identifies the most commonly known data issues within a company file while Rebuild Data self-resolves most data integrity issues that the Verify Data finds.