Accounts Receivable

Hello there, @kds27500. I'd like to share some insights about paid invoices showing on the Accounts Receivable.

It's possible that the deposit linked to the invoice isn't affecting Account Receivable (A/R). Let's verify that the A/R account is selected in the Account column on the deposit transaction. I'll show you how:

1. Open the Accounting menu and select Chart of Accounts.
2. Choose the bank account where the deposit is made and hit View register.
3. Select the deposit and hit Edit.
4. Go to the Bank Deposit screen, scroll down to the Add funds to this deposit section, and select deposit.
5. Choose Accounts Receivable as of the Account for this transaction.
6.  Once done, click on Save and close. 

After updating the deposit, let's link the payment by adding it as a credit to the invoice. Here's how:

1. Select the New (+) icon and go to Receive Payment.
2. You should now see all open customer invoices and outstanding credits.
3. Go to Outstanding Transactions, and pick the Invoice you need to mark as paid.
4. Lastly, click on Save and close.

If everything is good, check out this helpful guide in case you want to personalize invoices in QuickBooks: Customize invoices, estimates, and sales receipts in QuickBooks Online.

Feel free to hit the Reply button if you need extra help with invoices or QuickBooks. We're here to back you up 24/7. Keep safe!