Let us help you understand why duplicates happen in your account and help you resolve this, @SusanHopes.
With bank transactions, it's essential to note that there's often a default day when the transactions will sync. The transaction history you access varies from bank to bank. Some banks allow you to download up to 90 days of transactions, while others may go back 24 months. With this, you may see duplicate transactions in your account if you've already added them to an old account of yours, such as a sole proprietorship account. For a fix, exclude the duplicate transactions.
Let me show you how:
- Go to Transactions, then select Bank Transactions.
- Choose the For Review tab.
- Click the checkbox of the transactions to exclude.
- Select Exclude.
Regarding your missing categorized and reconciled transactions from your old account, checking your audit log is recommended. If you don't see them there, it's worth checking your new account. However, please note that categorized and reconciled transactions won't carry over to your new account since they are already associated with the old one.
On the other hand, I recommend scanning these articles as your reference in adding transactions in QBO:
Comment below for more queries about fixing your concern. We're always here to assist. Have a good one!
