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katie84
Level 1

After data migration to online Quickbooks, I now have double entry paid invoices. Is it OK to delete the duplicates?

Invoices came in as unpaid for some reason. I "received payment" and now I have double!
4 Comments 4
Rubielyn_J
QuickBooks Team

After data migration to online Quickbooks, I now have double entry paid invoices. Is it OK to delete the duplicates?

It's a pleasure to have you in the Community. I'd be delighted to assist you with deleting an invoice in case of duplicates, @katie84.

 

If you encounter a duplicate invoice in QuickBooks Online after the migration, you have the option of deleting it. Take note also that when you delete a transaction in QuickBooks, the transaction is completely erased from your books, and it won’t appear on any reports or in any accounts. 

 

To proceed, here's how:

 

  1. Open your QuickBooks Online account.
  2. Find and open the invoice you want to delete. 
  3. Choose More at the bottom of the screen and click Delete.
  4. Click Yes to confirm that you'd like to remove the transaction. 

 

For additional information, you may also check out this article: Void or Delete an Invoice or Other Transactions.

 

Just in case you want to review open invoices and record invoice payments, I suggest utilizing these links:

 

 

That's should get you back on track! If you have further questions handling your invoices, feel free to comment down below. I'll be happy to assist you again.

Rubielyn_J
QuickBooks Team

After data migration to online Quickbooks, I now have double entry paid invoices. Is it OK to delete the duplicates?

Hi, @katie84.

 

Hope you’re doing great. I wanted to see how everything is going about the invoice concern you had the other day. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

 

Looking forward to your reply. Have a pleasant day ahead!

katie84
Level 1

After data migration to online Quickbooks, I now have double entry paid invoices. Is it OK to delete the duplicates?

Thank you for checking in!  I think I have resolved all my migration issues, including the first reconciliation.  Thank goodness I’m a small business.  I had to uncheck every cleared transaction (which I had previously done manually, since I wasn’t connected to my bank) for the past 8 years in order to reconcile!  LOL!  But it is done and I’m up and running and ready to go.  It’s nice to know I can get support if needed.  I’m a quilter, not a bookkeeper/accountant!

Tori B
QuickBooks Team

After data migration to online Quickbooks, I now have double entry paid invoices. Is it OK to delete the duplicates?

Hi there, @katie84

 

So happy to hear that you're back to business! 

 

Please know that we will always be here for you any time you need a helping hand. Take care, and have a wonderful week ahead! 

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