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melodyod-yahoo-c
Level 1

Anyone else not have the create an invoice page?

invoices come up but the create an invoice page is blank and has been for a week
1 Comment 1
Giovann_G
Moderator

Anyone else not have the create an invoice page?

Hello, melodyod-yahoo-c.

 

Too much cache stored on a browser can cause blank page issues in QuickBooks Self-Employed program. To resolve this, let's go through some troubleshooting steps.

 

You can start by accessing your account using a private browser or incognito window. This will eliminate any browser history that may have caused the software to behave strangely. Here are the shortcut keys:

 

  • Google Chrome: Ctrl + Shift + N
  • Firefox: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

If it looks fine, you can go back to your normal browser and clear the cache to remove previously saved browsing data. Alternatively, you can try other supported browsers to help narrow down the cause of this behavior.

 

For your reference. you can visit this article about creating and sending invoices to your customers: Create invoices in QuickBooks Self-Employed.

 

When everything is in place, you'll want to read this resource to help you manage your transactions more quickly: Categorize transactions in QuickBooks Self-Employed.

 

If you require additional assistance with your invoice or QBSE account, please add any details below. I'll take care of them for you. Have a safe and enjoyable day!

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