Anyone having issues sending invoices through the website or app? I always CC my email to ensure delivery, but have not received invoice emails the last few days.
Thanks for replying, wallacea.
There's a new case submitted regarding email invoices not received. I understand that you need to send invoices to your clients. Our team is now fixing it and we're waiting for an update.
If you haven't yet, I suggest contacting our Support Team so you'll be added as an affected user and will receive email notifications about this.
Click the Help button and select Contact Us.
Enter "INV-53343" in the Ask a question field, then Continue.
Choose a way to contact them.
As a workaround, you'll want to export the invoice as a PDF file. Then, you can attach it to your email and send it to your client. From the Invoices tab, find the invoice you want to send. Click the arrow under the Action column and select Export as PDF.
Leave a comment again below if you have more concerns.