Let's troubleshoot your app to help you successfully save your mileage details, diamondsbl.
The QuickBooks Self-Employed (QBSE) app utilizes a cache to enhance performance and optimize your experience while completing various tasks. However, this cached data can become corrupted, which may lead to the app crashing.
To resolve this, I recommend clearing the outdated cache files and resetting the application to its original settings. Here's how:
- Go to Settings on your device, then General.
- Click iPhone storage and tap the QBSE app.
- Free up its storage without deleting app data by hitting Offload App.
- Locate and tap the app from your Home Screen to reactivate and use it again.
After completing the steps above, restart your mobile device and ensure you have a reliable internet connection. If the same behavior persists, I recommend uninstalling and reinstalling the app to reset it entirely.
For future reference, you can check this article to guide you on which QBO features are supported on mobile devices: Compare mobile app features.
Come back to this post if you have other questions or concerns, we're always here to help.
