I'm using quickbooks Desktop and I'm struggling with something, please help!!
We have a supplier account for BT, they have sent us many incorrect invoices and then sent correcting credit notes, all good so far. However it got to the point where we were over £1k in credit with them, and as our monthly invoice was only £50 I decided that this credit balance would be better back in our bank account so I asked them to refund us, which they did.
The supplier account shows a credit balance of £1119.93 but I cannot work out how to get the refund to the actual account. I have used the make deposit screen and put received from the BTsupplier. it then prompts me to use a drop down in the "From Account" and I'm thinking here I should use Telephone as thats where all the invoices are coded to. But it doesn't appear on the Supplier account. What am I doing wrong?! Is it just Friday and I've got brain fog! Would love some help please
