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JGENT
Level 2

Are we able to run an unpaid bills report by customer?

We are currently using QuickBooks Online Plus linked with job tracking software called DASH. The jobs pull into QuickBooks as sub customers but we cannot find a way to pull an unpaid bills report by Customer. What I am currently doing is typing the job name and number in the memo line so we can at least see what job they are for when running the unpaid bills report. Doing this works for now but even if we pull the report to excel I cannot filter by Customer because the vendor name disappears. If anyone knows a work around for this please let us know. Thank you!

7 Comments 7
Angelyn_T
QuickBooks Team

Are we able to run an unpaid bills report by customer?

I agree on the importance of pulling up a report of unpaid bills by customers in QuickBooks Online (QBO) to ease your work, @JGENT. I appreciate you adding info on the Memo field to achieve your goal. I'm here to give you a precise report so you can see the details you need.

 

I want you to know that you can run the Transaction Detail by Account to see your unpaid bills by customer. Just make some modifications to filter the information. I'm adding these steps as your guide:

 

  1. Sign in to your account.
  2. Click on Reports at the left pane.
  3. Look for the Transaction Details by Account.
  4. Open the report, then go to the Customize button.
  5. Select Bill under Transaction Type, then tap on Run report.
  6. Go to the small gear icon, then select the Customer, and Open Balance columns.
  7. Hit Run report to refresh the page.

 

After that, review the data extracted. You can add more customizations if you need to. You can open this article as your reference: Customize reports in QuickBooks Online

 

Alternatively, you can move your data to Excel for more flexibility.

 

Here's how:

 

  1. Select the Export icon from the report's page.
  2. Click on Export to Excel.

 

I appreciate you adding your brand-new post to this forum. If you have follow-up questions about QBO reports, let me know by leaving a comment below. I'm more than happy to help you again. Keep safe!

JGENT
Level 2

Are we able to run an unpaid bills report by customer?

Thank you for the response unfortunately this is worse than what I am currently using. It has the exact same information as the unpaid bills report (if add the customer column in there) but this also has all the paid bills on it as well which is not what we need.

bily222
Level 1

Are we able to run an unpaid bills report by customer?

I am running into the same issue the report shows all the bills not just the unpaid bills.  Were you able to find a better report?

 

MelroseV
QuickBooks Team

Are we able to run an unpaid bills report by customer?

Thank you for joining this thread, bily222. 

 

I'm here to help you make a report for your unpaid bills by running a Transaction Detail by Account report and customizing it to see all your unpaid bills.

 

Here's how:

  1. At the left navigation panel, select Report.
  2. Look for Transaction Detail by Account.
  3. Click the Switch to classic view.
  4. Select Customize.
  5. Under Filter, select the A/P Paid drop-down arrow and Unpaid.
  6. Click Run report.
  7. To make it simple, you can change the columns by unticking some headers. Click the small Gear icon and select Show more.
  8. Untick those unnecessarily. Tick the Customer and A/P Paid.
  9. Select Run report.

 

For future reference, you can check this article to guide you on how to download your data from QBO: Export reports, lists, and other data from QBO.

 

If you have other concerns regarding the reports in QuickBooks Online, please don't hesitate to post them here in the Community. Stay safe!

JGENT
Level 2

Are we able to run an unpaid bills report by customer?

Hey bily222 unfortunately no my work around was to add our job number to the memo box at the bottom of each bill I enter so when we run an unpaid bills report we at least know what project/customer it is for.

JGENT
Level 2

Are we able to run an unpaid bills report by customer?

I should add in we use a 3rd party job tracking software with DASH that prevents us from doing certain things in QB. 

Peter O
Level 1

Are we able to run an unpaid bills report by customer?

@JGENT I don't know if you would still benefit from a solution that does not require you adding your job number to the memo box at the bottom of each bill, but if so: I found a way and wrote about it as a separate thread for greater visibility in the community. Link: Bills by Customer Detail Report - A How-To Guide (intuit.com)

@bily222 

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