I have suggestions so you can open your account transparently, @Knew22Pro.
Accessing your QuickBooks Desktop (QBDT) is my highest priority. This way, you can email accordingly.
Typically QuickBooks crashes are caused by a faulty program component. To narrow down the problem, ensure you're running the most recent version of your QBDT product. This way, you'll always get our bug fixes and security patches.
If the problem persists, I suggest installing QuickBooks Tool Hub and running the Quick Fix my Program utility. This tool assists in the resolution of major issues and errors that a user may encounter while working in QBDT. For the best experience, we recommend running it on Windows 10, 64-bit.
If this didn't fix your issue, I'd recommend following Solutions 2 to 3 in this article: Fix issues when QuickBooks has stopped working.
After that, attach the pdf again and send it via email to see if it's working properly.
Moreover, check out these articles below on how to fix pdf and data file issues:
Do you need help managing your entries, reports, and accounts in QuickBooks? You're more than welcome to post your QuickBooks questions again. Take care.
