Audit Report

So, all of the Intuit/ QB employees say that "System Admin" is from something like a recurring invoice or payment or whatnot.  

I, personally, think it's more than that, because it is happening more and more, without anyone knowing, setting it up or giving permission.  

If they aren't supposed to be there, delete them.  That's really all you can do.  

Hello, Greg. 

I'll pop in and elaborate more details about the System admin event on the Audit Log report. 

Just_me is correct. To elaborate, System admin or System administrator isn't exactly a user. Rather, an automated bot, if you will, to log any automatic changes made by the system itself. 

Aside from the ones mentioned by Just_me, a System administrator event would happen on changes such as: 

• Bank feed updates
• Tax-related changes 
• Changed system settings
• Automatic invoice reminders
• Third-party sync data 
• Editing a payment and linking it to a different invoice

We can take a look at the detailed view of the specific changes by clicking on the View link. However, this only applies to transactions as seen in the screenshot below. 

So, certain events like Added Tax Group or Changed settings don't have a View link for details. Though, we can look at all events to see what triggered the System administrator message.

Check the time and date, then review the prior events. 

Other information about the Audit Log report: Use the audit log in QuickBooks Online. 

If you need to review your financials in the near future, we can utilize reports. Take a look at this article if you need a guide or two: Run reports in QuickBooks Online. 

I'd be glad to help you out again if you have more questions about managing your settings, data, and other things. Do you have any concerns about your entries? Add the details here and I'll hear you out. 

This is really helpful information. To clarify: 

The audit report shows "System Administration" has "changed a setting," and there is nothing in the view history box--then I can assume a QB bot made it of some sort. Is that right? 

I sure appreciate the quick and helpful responses. 

Greg

Hey there, @9130 3486 8421 6866. 

Thanks for chiming back in on this thread and asking a clarifying question. 

Yes, that's an indication of the system making a change. 

If you have any other questions, don't hesitate to ask. We want to ensure that you get back to running your business as soon as possible. Have a wonderful day!