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Hello Broker416,
Thank you for reaching out to the QuickBooks Community. Based on the post, this is fraudulent, and I asked that you not proceed with giving any information away. Account reconciliation is always free with all our products. So that you know, we only contact our customers if they request a callback from us. Therefore, I urge you to call us using the instruction I mentioned below to make sure you are speaking to one of our representatives and to investigate this matter. In that conversation, please share with them their contact information or email to give this to our Fraud Department Team. I'm including these articles for your future reference when it comes to suspicious emails or calls:
Here is how to connect with us:
- Go to the Help menu.
- Hit the Contact Us button
- Enter "callback" in the "What can we help you with?" section.
- Select "Let's Talk"
- Pick the "Get a call" option to connect with us.
Please let me know how the conversation goes and if you need anything I will be around to assist. Take care for now.
