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Skikat9
Level 1

Balance Sheet Out of Balance -All of a Sudden!

We've never had an issue w/ any of our financial reports and all of a sudden when we try to run the Balance Sheet we are getting the error message "It looks like something in your company file is causing your balance sheet to go out of balance in cash basis." We've looked at everything and have no idea what's going on. Anyone have any ideas or suggestions?

3 Comments 3
SheandL
QuickBooks Team

Balance Sheet Out of Balance -All of a Sudden!

Hello there, @Skikat9.

 

Balancing your QuickBooks Desktop's balance sheet is crucial for gaining meaningful insights into your company's financial status and making informed business decisions. By fixing an imbalanced balance sheet, you can eliminate discrepancies and ensure the accuracy of your financial records. Let me share some steps to help you resolve an unbalanced balance sheet. 

 

Before we proceed, we recommend creating a backup in case we need to edit transactions to resolve this.

 

  1. Run the report in accrual basis. 
  2. Find the date when your balance sheet went out of balance.
  3. Find the transactions that are making your balance sheet out of balance. 
  4. Re-date the transactions.
  5. Delete and reenter the transactions.

 

If you need detailed instructions on the steps mentioned above, I suggest you refer to this article: Fix a Balance Sheet that's out of balance.

 

Furthermore, if the issue persists, I recommend verifying and rebuilding your data to resolve common concerns in your company file.

 

Moreover, asking for your accountant's help is highly recommended since balance sheet reports can be tricky. 

 

If you need to combine financial reports from multiple QBDT company files, this article provides guidance: Combine reports from multiple company files.

 

You're always welcome to visit us for further assistance in balancing your balance sheet. The Community space is here to help you.

Skikat9
Level 1

Balance Sheet Out of Balance -All of a Sudden!

This info didn't help out problem and neither did a call to the Help Center yesterday. We're still getting Balance Sheet errors on sign in. We have had Quickbooks for over 10 years with no problem so we're still not sure how this issue cropped up. We had to buy an additional license back the end of November and it seems the problems started about that time. Very coincidental. And also VERY BAD TIMING with year end coming and no resolution.

4Gal
Level 10

Balance Sheet Out of Balance -All of a Sudden!

@Skikat9 

Run Verify/Rebuild Data utility

Run Condense Data utility with any scenario

 

Did you encounter any error message?

 

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