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iowaclerk
Level 2

Balance Sheet Out of Balance Message

I am getting a message stating the balance is out of balance in Accrual basis. However, it is NOT out of balance. I have looked at all years/months/days and nothing is out of balance. How can I get this message resolved?  Verify data and data rebuild do not find any issues.

1 Comment 1
LeizylM
QuickBooks Team

Balance Sheet Out of Balance Message

Ensuring your QuickBooks Desktop balance sheet is in balance is essential for obtaining accurate insights into your company's financial status, iowaclerk.

 

We can verify your financial reports to identify which accounts are causing the imbalance.

 

Here's how:

 

  1. Navigate to the Reports section
  2. Under Company & Financial, choose Balance Sheet Summary.
  3. Click on the Customize Report option.
  4. In the Display tab, find the Report Basis setting and choose Accrual.
  5. Select OK.

 

If you need detailed instructions on the steps mentioned above, refer to this article: Fix a Balance Sheet that's out of balance.

 

If the issue persists, I suggest contacting our customer care team. They have the tools to check your account and provide additional troubleshooting steps.

 

Here's how to reach them:

 

  1. Open QuickBooks Desktop.
  2. Go to the Help menu, then select QuickBooks Desktop Help.
  3. Click Contact Us at the bottom.
  4. Enter a brief description of your issue, then select Let's Talk.
  5. Choose a way to connect.

 

Moreover, you can visit these articles to help you learn how to add specific details and other customizations to your reports. It'll help you focus on the details that matter most to your business:

 

 

You can always utilize this page if you have follow-up concerns about balancing your balance sheet. We're all here to help you in any way that we can.

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