Bills paid through Intuit are coming up as payment transactions in our bank ledger, but we cannot attach them or match them to the payment. How do we do this?

We have an alternative method for assigning payments to your bill, cjordan. 

We can locate the bill in the Expenses tab and reopen it so you can click the Add payment button to apply the transaction to the bill.

Here's how:

1. Go to the Expenses tab and proceed to the Bills section.
2. Find the bill that was paid through Intuit and click on it to open the details.
3. Click on the Add payment button.
4. Enter the details of the payment. Ensure to include the date and amount.
5. Click on Save button to apply payment to the bill.

If the bill is not showing up in QuickBooks, you may need to manually enter it.

Additionally, to maintain balanced and accurate bank statements, it's important to regularly reconcile them to avoid discrepancies. 

Please reach out anytime if you have additional questions about applying payments to your bill or if you have other concerns in mind. Our team is always here to support. Have a nice day, cjordan.

Thanks, however since this bill was entered into Quickbooks, and the payment processed through Quickbooks, all of that is already connected.  Now there is a payment to Quickbooks to cover the cost of the payment showing up on our bank ledger.  This we cannot assign to the bill, because the payment was already processed through Quickbooks.

I appreciate the additional information you've shared regarding your inability to match a bill with the downloaded bank transaction in QuickBooks, Jordan. I'm here to lend a hand so you can get past this matter.

When you said you've processed the bill payment through QuickBooks, did you mean using the QuickBooks (QB) Bill Pay feature? If so, the transaction should automatically be categorized and matched with a downloaded bank transaction identical to the bill payment's details.

However, if you've used the Pay bills option from the + New menu in recording the payment, it can be matched with your downloaded transactions. It's important to note that you can't directly link the paid bill to the transaction. Instead, we can only match its linked payment with your bank's entry.

You'll only encounter issues with the matching process for both manual payment and payment through Bill pay if:

• If the QB Bill Pay account is not set up accordingly, it can cause issues with the system's ability to auto-categorize the transactions. You'll need to match your data manually to handle this situation.
• The recorded payment is already reconciled. In this scenario, you'll need to remove it from reconciliation status first. This way, you can associate it with downloaded bank data.
• The payment date, amount, and associated bank account don't match.
• The transaction you want to assign is already linked to another transaction.

Referring to the factors above, I recommend confirming the payment information and the associated bank account. You might need to modify it so its details correspond with the downloaded transaction on the Bank transactions page. You can also consider checking if it's linked to another transaction from the Categorized tab.

Another option is to click the Find other matches button. From there, input the From and To periods accordingly to display data within those dates. Then, locate the Bill payment connected to the bill you've paid, tick its Checkbox, and hit Match.

Nevertheless, please add more details or screenshots if you mean something else about how you've processed the bill and its payment. This way, I can lay out accurate guidance regarding your concern.

It's also essential to reconcile your accounts regularly to ensure accurate records in QuickBooks by comparing them with your bank statement. For proper guidance, kindly access this link: Reconcile an account in QuickBooks Online.

Drop by again on this thread if you have more information to add about your query or if you need further assistance with the matching process. The Community team is always here to help.