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fmc2022
Level 1

Business Income

Looking at my QBO business overview, the fiscal year income seemed huge compared to the expenses I new were coming out and the amount I know we have in the bank account. When I looked at the overview there's 2 different "sub-categories" under income- Discounts give, Refunds to customer, Sales, Services and Shipping Income. When I view the Sales, I see my deposits made through QBO by customers and deposits I have made (customer checks), so all the payments for services I have received... When I view the Services, I see all the services listed on every invoice I have made, which have all been paid and show up in Sales! This is doubling my fiscal year income and I can not figure out why they are separated and counted twice for income! 

Under all of the sales transaction reports there is a category named split, that has my business checking account listed.

Under all of the services transaction reports the category named split has the accounts receivable account listed. 

Is this the reason the income is being doubled and how do I change this?

2 Comments 2
francescas foods
Level 1

Business Income

I am having the exact same problem. I've searched for a way to change the invoices to correlate with the deposits but couldn't find anything.

 

ChristieAnn
QuickBooks Team

Business Income

Thank you for visiting the QuickBooks Community fmc2022 and francescas foods. Please know that we aim to deliver customer satisfaction at all times and fix an issue as soon as possible. With this, may ask for additional information about your concern like providing screenshots of your end? so I can see what are you referring to? I appreciate any further details so I can present an accurate solution.

 

For now, you may open this article to see details on how you can customize reports in QBDT, and format the layout so the right data shows up in the right place: Customize reports in QuickBooks Desktop.

 

Please don't hesitate to comment below and add extra details about your concern. I'm always around to help, MrsCrawdaddy. Have a great day!

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