Can checks be reissued for online bill pay? A vendor hasn't received any payments (many over 6 mos), even though they've already processed

Great day, @steve259. 

Thanks for posting in the Community today. I understand you need to straighten out the bill payments you sent for your vendors. 

As an insight, it could take up to five banking days for your vendor to receive the payment. Once the status is "Cleared" in QuickBooks Online, the payment is deposited or appears in the vendor's bank account.

Before voiding the checks, I'd suggest you contact the bill pay first since it's been over 6 months. They can help you trace the transaction, and verify why your customer hasn't received the payment. 

You can contact them through these links:

• bill.com/contact-us/ (call)
• support@hq.bill.com (email)
• https://help.bill.com/hc/en-us (forum)

To re-issue the payment in QuickBooks, you can write a check. Then, hand it over to your customer. Check out this article for the detailed steps: Enter and pay bills.

Let me know if you have more questions. I'll do the best I can to help you. 

Hi there, @steve259.

Hope you’re doing great. I wanted to see how everything is going about bill payments transactions concern you had yesterday. Was it resolved?

Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

Looking forward to your reply. Have a pleasant day ahead!