Hi, @324nyc.
Yes, you can request for a callback and talk to one of our customer service representatives.
And I'd also like to learn more about the help that you need and assist you here in the Community.
But if you prefer talking with one of our customer service representatives, please login to your QuickBooks account and follow these steps:
- Click the Help icon at the upper right corner and select Contact Us on the pop-up screen.
- Enter "I want to talk to a customer service representative" and click on the Let's talk button.
- Under the Choose a way to connect with us page you'll get several options to contact our support. Select Get a call and someone will call you back.
For more helpful references about QuickBooks Online, please visit our QuickBooks Online Community article hub.
If you need any other help, please reply to this thread and I'll be here answer your queries. Have a good one.
