Can I add an additional e-mail address to a customer?

Let me help you handle your queries, lmstewart.

In QuickBooks Online (QBO), we can incorporate additional email addresses into a customer's profile. This allows you to designate a default email address for sending statements to that particular customer.

Here’s how to add an email to your customer:

1. Navigate to the Sales section and then select Customers. Identify the customer for whom you wish to add an email address.
2. Proceed to click on the Customer Details tab.
3. Choose the Edit option.
4. Please input the email addresses, separating them by a comma and a space.
5. After completing this step, click on Save to confirm the changes.

You can also learn how to email a sales form or report to multiple email addresses by clicking on this link.

Additionally, please explore these useful resources regarding the acceptance of electronic payments from customers for online invoices or in-person transactions utilizing QuickBooks:

• Record invoice payments in QuickBooks Online
• Take and process payments in QBO.

If you have any questions or need assistance with your additional email address, please post them here in the Community. We're always available and willing to help you. Have a good one.