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Buy nowHi there,
I'm in Wisconsin which has State and County Tax, but somehow my Sales Tax Liability Report is showing:
WI Dept. of Revenue
Local Sales Tax
State Sales Tax
Total for WI Dept. of Revenue
Wisconsin Department of Revenue
Wisconsin State
Wisconsin, County
Wisconsin, City
Total for Wisconsin Department of Revenue
I've never seen this before so I'm just not sure what I should be looking for or how to fix it.
Thanks!
-stephen
Hello there, stephenp101.
Please know that consolidating or combining multiple tax names in the Sales Tax Liability report is currently unavailable. I'll be providing further details on how it works in QuickBooks to ensure you have accurate tax data.
In case you need you need steps on how you can record, adjust, and delete sales tax payments in the Tax center, you can read this article: Manage sales tax payments in QuickBooks Online.
If you have any additional queries about tax details that show in the report in QuickBooks, please add a comment below, stephenp101. I'll make sure to respond to you right away. Have a good one!
Hi Christie,
Thank you for the information. I believe the issue is the change of automated tax based on location. It looks like that change happened automatically sometime during the past year. I was able to combine the accounts (on paper) to get totals and will re-assess this another time.
I tried looking at the Sales Tax page like all of the online resources suggest I do, but naturally it's broken and Quickbooks Tech Support has no indication of when it will be fixed.
I appreciate you for getting back to us, @stephenp101.
I've checked my resources and confirmed an ongoing investigation about getting an error message when accessing the Sales Tax Center in QuickBooks Online (QBO). Rest assured that this is being actively worked on by our engineers, so you can get back to business at the earliest time possible.
In the meantime, I recommend reaching out to our customer service team, so they can include you on the list of impacted users. This way, you'll receive status updates about the investigation via email. To do that:
Furthermore, here's an article in case you need help recording, adjusting, and deleting sales tax payments in the Sales Tax Center: Manage sales tax payments in QuickBooks Online.
Fill me in if you have questions concerning sales tax in QBO. I'll be more than glad to answer them for you. Stay safe.
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