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Kojima
Level 1

Can I edit an invoice that shows as "paid" in error?

The invoice is showing as "overdue Paid", but it has not been paid. Can I show the invoice as not paid?
Solved
Best answer September 29, 2021

Best Answers
Angelyn_T
QuickBooks Team

Can I edit an invoice that shows as "paid" in error?

Hi there, Kojima.

 

Yes, you can modify the invoice to show it as unpaid again. I'll guide you on how.

 

  1. Open the invoice transaction.
  2. The paid invoice is marked as Paid, tap on the payment link to open the payment linked to it.
  3. Delete the payment from the More button.
  4. Hit Yes to confirm the action.

 

Once done, the invoice will be unpaid again.

 

When you're ready to record a payment, you can check out this article as your guide: Record invoice payments in QuickBooks Online.

 

Aside from your invoices, you can also get more tips about handling your sales and other customer transactions through this link: Topics about your company's income and customers.

 

Please feel free to leave a comment below if you have any other questions about your invoice transactions. I'm more than happy to help. Wishing you a good one!

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1 Comment 1
Angelyn_T
QuickBooks Team

Can I edit an invoice that shows as "paid" in error?

Hi there, Kojima.

 

Yes, you can modify the invoice to show it as unpaid again. I'll guide you on how.

 

  1. Open the invoice transaction.
  2. The paid invoice is marked as Paid, tap on the payment link to open the payment linked to it.
  3. Delete the payment from the More button.
  4. Hit Yes to confirm the action.

 

Once done, the invoice will be unpaid again.

 

When you're ready to record a payment, you can check out this article as your guide: Record invoice payments in QuickBooks Online.

 

Aside from your invoices, you can also get more tips about handling your sales and other customer transactions through this link: Topics about your company's income and customers.

 

Please feel free to leave a comment below if you have any other questions about your invoice transactions. I'm more than happy to help. Wishing you a good one!

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