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justin-rockinr-c
Level 1

Can i have 2 emails that receive notification when an invoice is paid

Can I add multiple emails in QBO for payment notifications when a customer pays an invoice?
1 Comment 1
Carneil_C
QuickBooks Team

Can i have 2 emails that receive notification when an invoice is paid

Great idea you have there, @justin-rockinr-c.

 

The option to add multiple emails for invoice notification is unavailable. When a customer pays an invoice, only the admin email can receive the notification that an invoice has been paid.  

 

I understand that having this option is advantageous to your company. I'd recommend sending this suggestion directly to our Product Development Team. Thus, they can review and determine what features to include for future product enhancements. 

 

I'll show you how.

 

  1. Go to the Gear icon.
  2. Select Feedback.
  3. Enter a brief description of your product suggestion and click Next.
  4. Type your email address.
  5. Once done, click Send Message.


qbo_feedback_new.png

 

Also, you can track the progress of your feature request in our Feedback forum

 

We constantly take your suggestions into account while making product updates. The more requests this gets, the more likely it'll be part of future enhancements.

 

Moreover, I've included this article that'll help you send reminders to your customers once their invoices are soon to be due. This way, you'll be able to ensure you're paid on time: Send invoice reminders automatically or manually

 

Please keep me posted if you still have questions or concerns about managing your sales transactions in QBO. I'll be around for you. Have a great day!

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