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We want to get the best help for you, bexmg.
I'd like to make sure that we're on the same page so I can provide you the right amount of information. May I ask if you are trying to create an invoice? Are you trying to run a list of invoices in the Sales page? Any details or screenshot is appreciated so we can narrow down this issue.
I'll be here waiting for your response to answer any questions I can. Have a great day ahead.
I appreciate you for getting back and adding a screenshot of your concern, @bexmg.
The Insert a row above pop-up will only show up once you hover your mouse to the + icon beside the # column. The icon allows you to add lines or insert a row for your products or services. You can click on any of the fields on your invoice to remove the + sign and the pop-up. If you wish to add a line, simply click on the Add lines button below the Product/Service.
I'm adding these screenshots for your visual reference.
I can see the importance of removing the + sign or the Insert a row above from your invoice fields. For now, you can use the Feedback feature to send this idea directly to our engineering team. This way, they could take action to help improve your experience. Rest assured they're working nonstop to enhance the product and deliver the best experiences to all QuickBooks users.
Here's how you can send feedback through QuickBooks:
Your valuable feedback goes to our Product Development Team to help improve your QuickBooks experience.
For more tips while handling your invoices in QBO, you can open this article: Manage your QuickBooks enabled invoices.
On the other hand, if you wish to customize your form templates aside from removing some rows or columns, check out these links as your guide:
Please feel free to get in touch with me here for any additional questions about your invoices, I always have your back. Have a great weekend!
Hi Angelyn!
Thank you for your reply.
Yes, I can see that hovering makes the + sign appear---however, my fault with it is that I have 1 extra "tab" to insert now when creating invoices, i.e., when I tab from the prior line ending to the next field, etc. It's not that big of a deal, it's just that it's thrown me off now. I will send it in later on.
Thank you again!
Becky
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