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terrie-extref-co
Level 1

Can I reverse an invoice deleted by mistake?

I deleted an active invoice by mistake.  Can I restore it?
1 Comment 1
AnneMariee
QuickBooks Team

Can I reverse an invoice deleted by mistake?

Hello there,

 

I'm here to guide you on how to recover your accidentally deleted invoice. Let's work together to get it back.

 

In QuickBooks, there's no option to undo a deleted transaction. Instead, we utilize the audit log to recover these transactions and manually create and re-enter the information.

 

Here's how to access the audit log:

  1. Click the Gear icon.
  2. Under Tools, select Audit log.ss1.PNG

     

  3. Locate the transaction you wish to re-enter, and press View.

 

From there, you can take note of the details and re-enter them to get your invoice back.

 

I'm leaving this article for more information on using the audit log to restore deleted transactions: Use the audit log to re-enter deleted transactions in QuickBooks Online.

 

Once you've gotten your invoice back, you can customize how it looks. Here's an article on personalizing your sales forms and adding specific info: Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

Keep in touch if you need further assistance recovering deleted transactions. We're happy to assist you in the Community. Stay safe!

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