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Level 1

Can no longer preview or print statements for "All Customers". If I select the customers one it will work as long as I don't pick too many. Worked properly in December.

I've been using the program for 2 years and have always previewed and printed statements for "All Customers". Worked properly in December 2017, but would not preview or print in January 2018. I can preview and print a few statements if I select customers. I can also print everything else out of QuickBooks. I just can't preview and print statements for all customers as I have been doing for the past two years.

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QuickBooks Team

Can no longer preview or print statements for "All Customers". If I select the customers one it will work as long as I don't pick too many. Worked properly in December.

Hi adsinc,

Let me help you print the statements for your customers.

The QuickBooks PDF & Print Repair Tool will help you fix any issues if you're having trouble with printing transactions. You can run this tool before any other troubleshooting steps. You may need to ensure QuickBooks is updated to the latest release before you begin.

Please refer to this article for the steps on how to download and run  QuickBooks Print and PDF Repair Tool.

If it still doesn't work, I suggest contacting our Technical Support Team to help you resolve your issue. Here's how to reach them. 

  1. Go to: https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose QuickBooks Desktop.
  3. Select your QuickBooks version.
  4. On the Contact Us page, click a topic.
  5. Click on the Get Phone Number button to see the support number.

Let me know if it works by leaving a comment. I'll be here to assist.  

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