Can someone help me with Payments? The fees seem absolutely ridiculous and I called to ask if there was a cap. ??

Are you referring to merchant service/credit card fees? They generally run about 3% of the amount charged, no matter who your merchant service is. Are you seeing something different?

I am referring to the Payments fees.  It can be cc or venmo or QBs online.  The QBs fee is 2.99%.  If the invoice is 30k, that is around $900.  That's ridiculous.  I am not signing up for that.  And no client is going to pay that fee. 

My other question is if I used Payments, does it apply to every invoice or can I pick and choose which invoices it applies to?  

That's about the standard percentage businesses pay when you use a credit card. It's basically a tax paid to the credit card companies and merchant services for everything we buy, as it gets folded into the price of everything.

It's why you can rarely use a credit card to buy large-ticket item with thin margins, like a car.

So Payments is basically only an option if your invoices are small and you can bill the fee to the client.  

Well, it's the same 3% no matter the amount of the sale.

It may be that in your industry you can get away with charging a surcharge for credit card payments, but it's generally a turn off for customers. In my experience only some charities and government agencies add the fee.

What does your business do?

We do conference planning.  Our invoices are too large to add those types of fees.  I have an invoice going out for 497k.  

Wow! Well, I'm not sure who has a credit card with a half million dollar credit line, but I suppose they exist. 

With a business that big, moving that much money, it is probably worth it to figure out how to initiate traditional ACH payments instead of enriching the credit card companies. These are similar to Direct Deposit payments sent to employees, only the opposite, where you take the money from your customers.

Fees for such payments are minimal. I think they're a typically standard flat fee of something like $1 or less, no matter the amount. Most banks that offer business accounts offer the ability to initiate such payments, sometimes on their online portals. All you need to create one is your client's bank account and routing number, which are (almost) always the same numbers that appear on their checks.

Once you have this ability set up with your bank, one simple way to get the numbers it to create a form and email it to your client and then have them scan and email it back, perhaps including the image of a voided check.  You can typically work this in with the contract paperwork for your events.

This all assumes that for some reason accepting standard checks from the clients is not working for you anymore. Or briefcases full of cash.

It doesn't have to be a cc.  I pay invoices sent to me from our bank account when a vendor is using Payments.  Am I misunderstanding this app? A few of our vendors send me a QBs invoice with a link.  I click on it and pay with our checking account.  I do not know if it charges them a fee.  One said he tacks it onto the invoice.  But their billing is different.  Smaller invoices and a flat service charge.  Is this making sense.  

My issue is not how our clients pay us.  I am trying to make it easier for them like  some vendors make it easy for me. 

I don't know if you're misunderstanding 'the app'?  I suspect you're referring to a QuickBooks payments option. If they're charging 3% for a bank transfer, they Intuit is getting all that money and so that is nuts and I can see your objection. Bank transfers cost Intuit essentially nothing to push into the banking system. I'd never use such as service, if that is the case.

@suzannek1 

Consider using Bill.com.  I have no affiliation, I'm just a fan and have used them for years.  Obviously, anytime you use a payment processor (QuickBooks Payments, Bill.com, etc.) there's going to be a fee.  The lowest fees are on ACH (bank-to-bank) payments and are generally a flat-rate because the funds are going directly from your customer's bank account to your bank account with no middleman funding the transaction and then collecting from the payor.  Those transactions are subject to the highest fees because the payment processor is liable if you receive the payment and then your customer disputes it.  Bill.com charges only $0.49 per ACH payment.  But, there's going to be ACH transfer limits and $497K is way over that for all payment processors I'm aware of.  For those kinds of invoices, a physical check or wire transfer are probably necessary.  And, personally, I wouldn't want my customer to have the ability to dispute a payment of that size.  If there's an issue, certainly you can work it out with your customer.  You're obviously good at what you do and, presumably, you have a good relationship with your client if you're invoicing those amounts.