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Just to make sure I understand, are you saying that the payments were recorded as transfers so you have a deposit into your bank account for $22,175.37 and a negative $22,175.37 balance in Uncategorized Assets? If that's the case, you can create a journal entry that debits Uncategorized Assets and credits A/R for $22,175.37. List the customer under 'Name' on the journal entry and then when you go to New > Receive payment, you can apply the payment to the invoices and adjust as needed. If I'm not understanding that correctly, let me know.
Welcome to the Community space, Mark.
Yes, we can help you correct those transactions and have them routed to your Accounts Receivable (A/R) account inside QuickBooks Online (QBO). You can either undo those transactions on your Banking page and then utilize the Find Match option, or in the account register, manually edit those transactions. We'll provide two sets of steps to help you choose what works best for you.To undo a transaction and utilize the Find Match option, here's how:
For option two, these are the steps:
You can also contact your accountant if you're unsure of the process. This way, they can guide and help you accomplish this feat to correct your transactions. If you don't have an accountant, you can visit this page to find one: Find a QuickBooks ProAdvisor.
Furthermore, we recommend checking these articles to help you review all transactions entered inside the program:
You can comment below if you have any additional QuickBooks-related concerns or need further assistance correcting invoice payments inside the program, Mark. We'll be happy to help you out again. Stay safe.
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