Cash on hand shows a value in ( )

Yes, that's based on the report preference for how to show numbers. It may be set that way in your defaults in Preferences.

No, the settings are default. 

Our prior few months have shown a value without parentheses, meaning

Cash on hand 32,000.00 but now it shows (32,000.00) which it doesn't make sense?

Please assist 

To change the way amounts appear on the report, click the Customize button at the top of the report, then click the Fonts & Numbers tab, and then in the Show Negative Numbers box, select "Normally" and note the Example.  Then Click OK to rerun the report.

Does that fix it?

Good Morning, 

May I ask clarification; 

If the value is in parentheses for the entry of cash on hand, does it mean we don't have funds on hand or overdrawn or too much cash on hand?

Please assist.

@Tommycaine  Displaying numbers in parentheses is a way of indicating negative numbers.

If you see (100.00), it is the same thing as -100.00.

I completely get this but having cash on hand showing a minus value means what? 

I mean, 

Does this mean that it's a negative number or more cash on hand ? or we don't have any cash on hand

or are we overdrawn ?

or no funds ? in minus

or too much on hand ?

 I'm really confused... Please help? 

@Tommycaine  A minus value is a negative value.

If your Bank account showed -$100.00, your records would indicate that your Bank account is overdrawn by $100.00.

If your Bank account showed ($100.00), your records would indicate that your Bank account is overdrawn by $100.00.

In your specific case, it almost certainly means that you've got some errors in your books; Cash on Hand represents, well, cash on hand. Literally, the cash you possess that isn't in a bank account somewhere.

There may be some very specific case where Cash on Hand could be negative, but I can't think of what it would be off-hand; maybe some odd timing issue based on cash v. accrual accounting; normally, you either have some amount of cash, or you don't have any cash left.

We traced the problem to our bank statement which showed a value being credited which was caused by an account merge glitch instead of adding the account profile under a single user name.

But why would the value be in parentheses? when a credit is being shown? and how can I correct this? 

Do I reclassify this glitch as a loan? glitch? Leave this as it is and reverse back in mid-February?

Please assist, please?

@Tommycaine  If the value is in parentheses, it is a negative number and either represents an amount being deducted, or a negative remaining balance.

If you mean that the value was being treated as a credit to your Cash on Hand asset, then that's expected; debits increase the balances of assets whereas credits decrease the balance of assets.

If the asset did not have enough of a balance to cover the credit, the asset balance would become negative and display either as -$X.XX or ($X.XX).

How you resolve this issue depends on what the value is and when it happened.

If it happened in 2025, you can just fix it.

If it happened in 2024 and you haven't filed your business' income taxes yet, you can just fix it.

If you did file your business' 2024 income taxes already, you can either fix it in 2024 and amend the income tax return, or fix it in 2025.

Exactly how you fix it will depend on what the credit transaction actually is.

If it is a duplicate, you can just get rid of it.

If it's something that never happened at all, you can just get rid of it.

If it's a misrepresentation of something that did happen, you should fix it, but how you fix it depends on its details, and you haven't given any information on that yet. Was it a purchase? A tax payment? A draw by the owner? Something else?

But how if it was caused by a banks integration... We haven't filed our tax returns yet.  Since the issue started in Nov and we're in Feb; how can we fix this?  Please assist us, please? 

@Tommycaine  If you want someone on this forum to help you, you'll need to provide actual details about how it was entered into your books, and what the problem transaction actually is.

Otherwise, you'll either need to get in touch with a bookkeeper through QB, or find a local accountant to actually look at your books.

Well, unless @BigRedConsulting  or @Rainflurry  know something I don't; I just don't see enough information here to actually give you a step by step solution.

we traced the problem to our bank statement which showed a value being credited which was caused by an account merger instead of adding our online personal account profile under a single online banking access.

Due to this error, our business account shows a value as a deposit entry. How can I correct this as the situation occurred in Nov and we're in mid-February?

During the period from Nov & Jan; I had a mini-stroke which took a toll on my health & well-being. Is there a way to correct this?

and why would the value be in parentheses? when extra value is being credited & how can I correct this?

Please assist me, please?

We traced the problem to our bank statement which showed a value being credited which was caused by an account merge glitch instead of adding the account profile under a single user name.

Given the above cause & effect, why would the value be in parentheses? when a credit is being shown? and how can I correct this?

Do I reclassify this glitch as a loan? glitch? make a entry as a loan repayment?

Leave this as it is and reverse back in mid-February?

Please assist, please?

I had a mini-stroke which took a toll on my health, heart & well-being.

I've never encountered such a problem.  May I humbly ask for a solution, please?

Otherwise, you'll either need to get in touch with a bookkeeper through QB, or find a local accountant to actually look at your books.

Agreed with @FishingForAnswers .  You need someone who can access your books and see exactly what entries created the issue.  This is double-entry accounting so all entries to your bank account are also affecting other accounts.  You can't just fix the bank balance without understanding what other account(s) are off by the same amount as your bank balance.    

Come on Intuit.  Being unable to edit our posts is senseless. 

"Otherwise, you'll either need to get in touch with a bookkeeper through QB, or find a local accountant to actually look at your books."

I apologize for taking up your time.  I've never done this accounting stuff before and it was not my intention to upset anyone and especially those who helped and read my post.

After my mini-stroke, everything changed...work changed - I was told I was performing the tasks as I used to.

Please accept my apology.