cash

Thanks for praying for everyone, @nancyb8.

Also, I appreciate the screenshots you've provided. To isolate this, you'll want to check the posting account of your sales receipt. Ensure you deposit it to your petty cash account so it'll not show negative in your report.

I also recommend consulting with your accountant for guidance. This way, we'll ensure the accuracy of your accounts after making these changes.

I also suggest checking our Income and expenses page to learn some tips and tricks on managing your expenses.

Let me know in the comment section if you need help with anything else. I'm more than happy to help. Take care and keep safe!

thank you for responding.  I have made sure that I post to petty cash.

I have been trying to connect with an accountant in my area.  NO one is responding. BAD time of year and now just BAD in generally.

I'll keep trying.  

Can't believe basic bookkeeping has turned into such a nightmare.  Been on phone for literally hours and literally days. EVERYDAY actually.   Each time, new person, new attempts and new failures.  This shouldn't be this difficult. 

Maybe I have a technical gliche with my online.  Mentioned that on last call, I believe she was going to inquire. No one can understand the negative #'s I'm seeing in a report.

Even though I'm doing the sales receipts right...so they say..I am not doing a bank deposit with each one. Because when I bring my bank statement over I have a match.

I'll keep trying. Have to call again.

thanks for your help

be safe!

@nancyb8  Welcome back to community.

I would definitely attempt getting with a professional to properly account sales. 

As mentioned previously, the action you're trying to complete in QBO (recording POS sales) is not supported due to the inability of performing a financial exchange (only offered with desktop).  There may be ways to work around recording sales and for that an accounting professional would be your best bet.