CEO, President, VP of QuickBooks - Not aware/Negligence

Hi there, progressive.
 
This isn’t the kind of service that we want you to experience using QuickBooks Online (QBO). We value your time in getting assistance to fix any possible issues you have encountered using the application.
 
I can be of assistance to ensure you get the fixes needed for your concerns. However, would you mind telling me what specific concern you have with QuickBooks? This helps me determine the correct resolution to it and sort it out.
 
The Community is always here to assist you, and I’ll wait for your response to get things sorted out.

Are you the President of QB?

How can you help - discuss on a public platform? This is not a general issue.

Is QB want to discuss issues on community - no confidentiality/privacy/security?

Called 3 times in last week/spent more than 3 hours 

Right now on call with Call center in Philippines? This customer service agent put me on hold for last 15 minutes, I try to find out if he is still there - no response! That is why I have to write this reply!

There is no QB direct number in USA customer service to solve issues right away. QB customer service agents do not QB Software and ask randoms things to try!

QB don't work with values they post on their website? It is fake/false impression to customers.

This needs to be read by QB CEO, President and Vice Presidents!

QB CEO/President/Senior Management still sleeping - unaware of the issue QB is having!

@progressivegmp 

Try this phone number

https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/customer-service-phone-numb...