Classes displaying empty (or null) value in bank and credit card reports

Hello Roberto Verde,

There are a few things a want to clarify so we can get to the bottom of your concern. What specific report did you pull up and customize? Each report has their own corresponding ways of pulling up data. It depends on the sour of the information such as the fields, columns, or items.

If you pull up the Account QuickReport of a bank account, it should display the classes as long as it is also assigned to the transactions. You can open the transactions on the report you pull up and review if there are classes assigned.

If you're referring to something else, additional details such as screenshots and the name of the reports would be much appreciated. 

I do appreciate the video you've attached, Roberto Verde. 

The QuickReport will show you the list of transactions. Thus, it doesn't list what's within the transaction line item. If your class tracking is added to each line item, it won't show up. But if your class are added 1 class per transaction, the class will display on the report. 

If you still get the same thing after entering the class as a whole transaction and not on the line item, we can verify and rebuild your data. This reference will walk you through it: Verify and Rebuild Data in QuickBooks Desktop.

You can check out these articles on how to customize more on your company and financial reports. 

I'm here if you need anything else. Take care!

Thanks for getting back to us, R.

Assigning a class to an entire check or bill is currently unavailable in QuickBooks Pro. You will need to select the class on each line item when creating the transaction.

You'll want to run a Transaction Detail by Account to see the classes by following these steps:

1. Go to Reports > Accountant & Taxes > Transaction Detail by Account.
2. Choose the Date you want to view.
3. Click the Customize Report button and search for Class in the Column field.
4. Select Class and click OK.

You might also want to upgrade your subscription if you’d like to take advantage of this feature. Go to this link for more details: https://quickbooks.intuit.com/desktop/

Please feel free to add a comment if you have any additional questions or other concerns. Take care and stay safe.

Hi Roberto Verde.

Let me provide you additional insights about using the class tracking feature in QuickBooks Desktop. You have the option to assign a class to Accounts, Items, and Names in QBDT depending on your preferences. Here's how:

1. From the Edit menu, choose Preferences on the drop-down.
2. Select Accounting from the left pane, then choose Company Preferences tab.
3. Under the CLASS section, put a checkmark to Use class tracking for transaction.
4. Check the box beside Assign classes to, and then select on the drop-down menu.
   
5. Click OK.

For more details, you can check out this article: How to use class tracking in QuickBooks. 

You can also read this link on how to filter, sort, or total reports by class in QBDT for reference.

As for upgrading QBDT, you'll have the option to add classes by batch if you're using the QuickBooks Desktop Accountant and QuickBooks Desktop Enterprise Solutions versions.

Feel free to tag me in a comment below if you need anything else.

Hello again, Roberto Verde.

While we're unable to show the class on a split transaction in the Account QuickReport, you'll want to export the data to Excel. Then, manually edit the information.

Here's how:

1. Go to Lists > Chart of Accounts.
2. Right-click on the account you want to view, and select QuickReport.
3. Click the Customize Report button and add the Class column.
4. Choose the Date and select the Excel drop-down located at the top.
5. Select Create New Worksheet.
6. In the Send Report to Excel, select Create new worksheet or Create a comma separated values (.csv) file.
7. Hit the Export button.

I've got this article for reference: Export reports as Excel workbooks in QuickBooks Desktop.

You can also memorize a report by following the instructions in this link: Create, access and modify memorized reports

If you have more questions or other concerns, please let us know and we will get back to you the soonest. Thanks.

(I typed in my whole reply and signed in but I don't see my reply.  Forgive me if it shows up twice.)

I am having the exact same issue.  We uses classes for everything and I'm used to being able to see it on transaction reports.

Roberto - I did discover a workaround that seems to give me what I need.  Run the report Transaction Detail by Account (under Accountant).  Then add 2 filters:

1. Transaction Type = Credit Card

2. Account = Expense & Other Expense Accounts

The classes show up on the expense transactions.  I hope this is helpful to you.

Man! and it does not work with one credit card account; you  have to do then all, sort them out copy and paste into another spreadsheet then sort by class and total up. Thanks for asking and keeping it up until you got what seems to be as good of an answer as there is.