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JocelynC
Level 1

Client email addresses do not show on Send Report

Under the Report Center, I have memorized Job Cost Reports that I send weekly.  Clicking Email --> Send Report As PDF, in the space for TO, there is a drill down arrow.  But if you click it, there are no saved email addresses to choose from.  I have email addresses saved under the Customer Main Email, but they do not show here.  The only way to send is to copy and paste the email address every single time.

Is this drill-down button supposed to show the saved Client email addresses?

What is the point of having it if you have to go to the Customer Info every time to Crtl+V their email?

1 Comment 1
ChristieAnn
QuickBooks Team

Client email addresses do not show on Send Report

Welcome back to the QuickBooks Community, fizza-d-vasl-tea. Please know that we aim to deliver customer satisfaction at all times and fix an issue as soon as possible. With this, may I ask for additional on which specific report are you trying to utilize and send? And, a screenshot of your end? I appreciate any further details so I can present an accurate solution.

 

Lastly, I'm adding this article to view information on how QuickBooks Desktop provides different reports that cater to your business needs: Understand reports.

 

You can always click the Reply button below and add extra information about your concern. I'm always around to help, JocelynC. Have a great day!

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