Hello there. The total on your Profit and Loss report should remain consistent regardless of whether rows are expanded or collapsed. To verify your data, click the negative amount to open the Transaction Report. If the transactions and the total are correct, your books are accurate, and this is simply a visual display error.
Once confirmed, but the collapsed total is still flipping to a negative, it’s likely a browser-related glitch. Try a quick refresh of your page or log out and back in. Browsers sometimes struggle to re-render collapsed rows correctly in QuickBooks Online.
If you have other concerns in QuickBooks, you can use the Reply button below. We're here to help.
