Not sure if this issue is related to the new online menu in Quickbooks, but I am not understanding how to enter historical credit card bills and payments. https://quickbooks.intuit.com/learn-support/en-us/help-article/chart-accounts/set-use-pay-credit-car... says
Enter credit card charges to put the amount you owe in the credit card account (Other Current Liability).
From the Banking menu, select Enter Credit Card Charges.
If I look under Banking on the main screen, the choices are Record Deposits, Reconcile, Write Checks, View Reports. If I go to the banking menu on the left at https://app.qbo.intuit.com/app/get-things-done my choices are Banking, App Transactions, Rules, Tags and Receipts. If I choose Banking it takes me to https://app.qbo.intuit.com/app/banking , where there are some recent bank and CC transactions shown, but it doesn't seem to have any choices related to entering historical CC bills or payments.
We have 2 credit card accounts: Amex & Chase. The Chase looks fine when I run a balance sheet with all transactions appearing under Accounts payable. However, with Amex, there seems to be a positive balance owed under accounts payable and an equal, but negative balance owed under Credit Cards. Obviously, these two are the same and should be combined to equal 0, but I am not sure how to do that. Even more confusing is that when I go to the bill that generated the positive under accounts payable for the Amex, it is shown as paid with a link to the payment that created the negative in the Amex CC account.
